There will come a time when you may have to make a suggestion to a co-worker about doing a job better. When you do this, it will be best if you do not offend, anger, or hurt the person's feelings. Never do this as a command. The way to offer criticism the most effectively is to first ask to talk to the person. Then provide constructive criticism and a reason for the change. Ask if the person understands and thank the person for listening. Here's an example:

Ron: Eric, could I talk with you a minute?

Eric: Sure, what's up?

Ron: I wanted to talk with you because I know how much you want to get things right. I noticed that you put the invoice for that delivery in the cash register drawer. It's important that Mr. Landon receive the invoices first so that he can initial them and enter the amount. Since he is responsible for all the money, he insists on receiving the bills.

Eric: What should I do?

Ron: Whenever you get an invoice, take it to Mr. Landon so he can initial it, enter the amount, and return it to you to put in the cash register. Does that make sense?

Eric: Yes

Ron: Good. Thanks for listening. If you have any questions, I'll try to answer them. #645

Mathews, R. M., Whang, P. L., & Fawcett, S. B. (n.d.). Providing constructive criticism. In Learning job-related skills (pp. 47-57). Lawrence, KS: The Rehabilitation Research and Training Center on Independent Living, The University of Kansas.

Keyword: Employment