Everybody does things differently. If you do something differently than how your boss or fellow worker wants it done, you may hear about it. What that person tells you can help you do your job better. The person also may not understand why you do or did something.

To keep on good terms with your boss and other workers, accept what they have to tell you in a pleasant way without arguing. When the person tells you something, ask the person to be as specific as possible. Then say to the person what that person said to you so you are clear on what was said. If you did make a mistake, apologize. A sincere apology is important. Right or wrong, explain to the person how the incident could create problems. This lets the person know you understand why the problem has caused her or him concern.

If what the person said is not accurate, explain your side using facts to support your disagreement. Ask for suggestions on how to prevent the problem in the future. If you like what the other person says, show appreciation in a positive way such as "I like the idea of locking the file cabinet after each use," instead of "Well, it's better than nothing." #642

Mathews, R. M., Whang, P. L., & Fawcett, S. B. (n.d.). Accepting feedback. In Learning job-related skills, (pp. 36-43). Lawrence, KS: The Rehabilitation Research and Training Center on Independent Living, The University of Kansas.

Keyword: Employment