at
the University of Kansas
The
Research and Training Center on Independent Living
Effective
and Efficient Research Translation for General
Audiences
Literature Review and
Recommendations
By Cindy Higgins
Effective
and Efficient Research
Translation for General
Audiences
Literature Review and
Recommendations
This report is a product of a
dissemination and utilization project Award #H133A980048 funded by the National
Institute on Disability and Rehabilitation Research in the U. S. Department of
Education. As part of this project, the Research and Training Center on
Independent Living reviewed research findings on translating scientific
reporting for a general audience. This research is being used to develop
user-friendly abstracts stored on an interactive WWW database
(http://www.GetRIIL.org) with content determined by stakeholder
input.
Published by The Research and Training
Center on Independent Living, The University of Kansas, 4089 Dole, Lawrence, KS
66045, (785) 864-4095 (voice, TTY), http://www.lsi.ukans.edu/rtcil/rtcil.html
Higgins,
C. A. (2001). Effective and efficient research translation for general
audiences: Literature review and recommendations. Lawrence, KS: The University
of Kansas, Research
and
Training Center on Independent Living.
The ultimate purpose of research in a
particular field is to improve quality of life. Lack of meaningful information
adds confusion, distress (Harry, Allen, & McLaughlin, 1995), and anger
(NADDC, 1991) to people with disabilities and their supporters who must become
experts on topics outside the mainstream, such as services, legal rights,
housing, and financial assistance.
Despite active research in the
disability field, “There is a sense that the vast amount of research on
disability and rehabilitation has not filtered through to be used to the fullest
by persons with disabilities and their families” (Leung, 1991). That a gap
exists between what educational research and demonstration projects produce and
what is actually practiced has been well documented (Fuchs & Fuchs, 1990;
Kaufman, Schiller, Birman, & Coutinho, 1992; Hoshmand & Polinhorne,
1992; Kaestle, 1993).
Waste of the research treasure trove
applies to other fields where published work is rarely heard of once published
in scholarly publications or unpublicized technical reports. For instance, physicians ranked
journals, the typical venue for research publication, as their least used
information source and instead relied more on colleagues (Gruppen, 1987). This
finding is not surprising, because dissemination studies long have documented
that the most preferred method of receiving information is one-on-one from
trusted sources, most notably peers. Lack of end research use also can be
explained by the inevitable wheat-to-chaff ratio in all human efforts. The
overabundance of “wheat” published in disability alone as with information in
related fields has created an information cornucopia that floods traditional and
new media vehicles.
Then again, researchers may regard
their research more highly than the general public who often view research as
irrelevant and “conducted primarily for the amusement of the researchers” (Fuchs
& Fuchs, 1990). The public also may not understand that scientists often do
experiments that are a single point in a continuum of accumulating knowledge.
Often these experiments are done for theory alone or are experiments that
seemingly lead nowhere.
The gap widens when taking into account
researchers’ traditional desire to distance themselves from the “subject” of
their study (Zarb, 1992), a distance even greater from under-represented
groups—those living in poverty and from racial, ethnic, and cultural minority
groups (Westbrook, 1994).
Researchers also tend to avoid having
their research publicized by the popular media. They may not want to share
results with the press because they:
·
Lack
control over the final print version.
·
Fear
being misquoted or a hostile press (NASW, 1996).
·
Doubt
that the reporter can translate technical information correctly and/or worry
that their work will be taken out of context.
·
Have
concern that results are preliminary and need more testing (Rodgers, &
Adams, 1994).
·
View the
general audience as non-rational or unable to read and apply professional
literature (Malouf & Schiller, 1995).
·
Consider
the public too practical and not understanding, nor appreciative of open-minded
inquiry.
·
View
peer-reviewed journals or conference presentations as the appropriate venue for
research results.
·
Think
peers should know results before general public.
·
Believe
colleagues would condemn them for being “publicity seekers,” especially if
findings are sensationalized as “a major breakthrough” or “startling
discovery”.
These perceptions and attitudes can
make researchers feel and act superior to a lay audience. That audience, in
turn, may feel questioning reflects poorly on its own comprehension and keeps
silent about confusion (Crismore, 1982). Questioning and reading difficulty
should not dismay readers, as Robert A. Poteete, managing editor of Psychology Today, wrote years
ago:
. . .remember, that no matter how eminent and wise and fashionable a social scientist is, he still puts on his pants one leg at a time. On the other hand, . . .remember that a social scientist is not necessarily a madman simply because he sounds like one, and writes murky jargon in passive verbs and latinate nouns. .
Dissemination, too, as practiced by
researchers, is a way to document findings rather than actively promote
knowledge use or immediately solve problems. Researchers record study results in
scientific journals or through presentations at scholarly conferences and
typically view these outlets as their end dissemination responsibility (Backer,
1995; Newman & Vash, 1994).
Both journals and scholarly conferences
have small-in-number audiences and often concern tiny information pieces of a
far larger disability topic. Also limiting widespread dissemination is the fact
that research publications are geographically inaccessible, (e.g., journals are
housed in college, not public libraries). They also are not advertised to the
general public and often are printed by grant-supported projects that vanish
when funding ends. Without a supporting organization, these publications cannot
be stored and are not available. Conferences, the live venue of research result
transmission, too, are relatively inaccessible. Typically invitational,
conferences are not publicized beyond a select audience and are financially
costly.
These drawbacks once again widen the
gap between researcher and user, which caused the National Institute on
Disability Research and Rehabilitation to fund the National Center for the
Dissemination of Disability Research (NCDDR) to study the problem and produce
dissemination solutions. In its findings, the NCDDR (1996) concluded that
information sources should be readily available, easy to use, of high
educational value, informative, relevant, and accurate.
To bring scholarly skywriting down to
earth so that it benefits end users, a science writer should heed author DeWitt
Scott who stated, “Effective is
saying the right things. Efficient is saying things
right.”
Effective
Research Reporting
Common to studies on information
dissemination is the principle that effective dissemination is the result of
knowing information that end-users identify as important and likely to need, so
that information can be packaged in forms and language preferred by users
(Westbrook & Lumbley, 1990; Pollard, 1989). This information can be obtained
from Participatory Action Research (PAR), an approach that emphasizes functional
research outcomes and emphasizes a collaborative attitude toward research and
training (Fenton, Batavia, & Roody, 1993; Bruyere, 1993; Heller, Peederson,
& Iller, 1996.) A bridge between research and knowledge utilization, PAR in
every research phase increases the probability that problems are not only
identified and solved, but also that constituents find the solutions worthwhile
(Whyte, Greenwood, & Lazes, 1989; Bruyere, 1993).
End-user involvement leads to relevance
and trust, key ingredients of knowledge utilization. To accept a new viewpoint,
innovation adopters must let go of old opinions and want to change. They also
must be convinced that the innovation will work in their particular situation,
meeting specified needs over time without excessive side effects (Carillo,
Lumbly & Westbrook, 1984; Hall & Hord, 1987; Backer, Salasi, & Rich,
1991). Often people have fears, resistance, or anxieties regarding new
information that can thwart their desire to change and these emotions should be
addressed in messages (Beckwith, 1996).
As NCDDR concluded, “a better mousetrap
doesn’t mean people will buy it,” because information users must be ready to
take action, be comfortable with the new information, have confidence in product
operation, afford it, trust the manufacturers, and believe the product is an
improvement on others (NCDDR, 1996).
The problem of getting research results
to the public is not caused by lack of research knowledge about information
dissemination, which itself has more than 10,000 literature citations and has
been actively studied since 1920 (Backer, 1995). Instead the problem is putting
the principles of dissemination and technical writing into practice. Both fields
unite in the suggested practice of targeting an audience, then selecting
relevant information to transmit in the most concise, easily-understood
way.
Information
Selectivity
and Distraction Elimination
“Saying the right things” (message
effectiveness) works best when “saying things right” (message efficiency). The
latter breaks tradition with the long-standing scientific practice of indirect
communication. Wrote semanticist S. I. Hawakawa (1972):
“Scientific writing, as exemplified in technical journals, offers some appalling examples of almost dead-level abstracting, which is the reason so much of it is hard to read. . . .They go on indefinitely, reciting insignificant facts, never able to pull them together to frame a generalization that would give a meaning to the facts.”
Researchers might counter that research
doesn’t always lend itself to neat solutions and succinct bottom lines; phrases
such as “appears to be,” “possible,” or “has a tendency to” may be necessary
because of a study’s complexity or scientific preciseness.
Journal articles, typically required by
publications to be ten to twenty pages long, overwhelm general readers,
especially with an article’s mandated abundance of references to previously
published articles. Citation-laden writing wearies readers accustomed to general
media in which the author assumes authority on topics and includes only a
sprinkling of references to others (if at all or saves sources for quotation
purposes).
“A scientific journal piece is written after months or years of collecting data: The writing is the frosting on a cake that took forever to bake. The writing is dry. . .and narrowly focused, any veering off from it is considered “interpretation” and tolerated only in the last paragraph of the discussion. . .A scientist aims to tell the already informed audience about a particular point, and how he or she came to that point. They want to convince by using evidence, and it doesn’t matter how long it takes or how many charts must be used to make a case. A journalist wants to explain, educate, and basically not bore the pants off a reader.” (Blum & Knudson, 1997)
Research translators should recognize
that the compelling style of newspapers such as USA Today, electronic communications,
and the World Wide Web has introduced more user-friendly information and allowed
consumers greater selectivity. In recognition of this trend, the makers of
glossy reports in the business field eliminate accounting complexities to
streamline information. By focusing attention on selected factors, readers get
the information they need to make judgments. The practice of selecting pertinent
information applies to other audiences facing decreasing time and information
overload.
Once the most useful information is
selected, experts recommend telling readers the message content in advance and
repeating it to increase retention (Glaser, Abelson, & Garrison, 1983;
Charrow, 1979). Journalists have traditionally put this recommendation into
practice when they stack the first paragraph of a newspaper story with the five
“w’s and h” (“who, what, when, where, why, and how”). This news writing practice
is part of the inverted pyramid article formula in which facts of decreasing
significance flesh out the initial summary. Of time-tested effectiveness, the
inverted pyramid facilitates message delivery, because readers quickly learn the
bottom-line news. If interested, they can continue reading and do not have to
finish the article to learn the most salient points. Presenting the most
important news upfront also satisfies reader curiosity and is the natural way of
spreading information. For instance, if a person dies, the news
announcer tells the person’s name and death circumstances, then adds
supplementary details rather than beginning an account of the person’s life from
birth to death.
Analogies also repeat and reinforce messages (Klapp, 1986) in the form of
metaphors that compare two generally unlike things for the purpose of
illustration, or similes, a metaphor subset. Stated Malcolm Ritter in his
article “Writing Science Articles Without a Ph.D.”:
“Researchers recently found evidence that a particular nerve helps the brain store emotionally charged events in long-term memory. My lead: “Why do you remember prom night so well when you don’t have a clue what you did two nights later? In part, a study says, you can thank a nerve that runs to your brain from deep in your innards.”
Breaking information into manageable
chunks (Bartlett, 1991) increases readability and can be done with graphics,
subheads, bullets, and other typographical devices. For this reason also,
science translators might profit from writing two or more articles from one
report, because a general audience doesn’t have to be presented with all known
facts relating to a research study, nor a complete explanation of related
information.
Once pared, tell why the research is
news. The public is interested in science that has a direct effect on their
lives and want to know “what’s in it for me.” Stories on science methodology
typically don’t interest them. They want the “box scores,” not play-by-play
details. Writers trying to reach larger audiences can learn from the press
release, the standard tool of the public relations field, which attracts readers by highlighting a newsworthy aspect of the
research in its title. The release’s introduction covers the research’s major
points and gives readers a good idea of remaining contents. A quotation from the
researcher adds credibility, as do end-user quotations.
Messages involving science,
particularly health, also may be framed in terms of benefits or loss. In a study
on perception shaping and health messages, Rothman and Salovey (1997) found that
people favor certain gain over greater gain. In their study, research
participants chose risk to avoid certain loss, but did not act as quickly in the
same situation to prevent future health problems. Since nearly all
health-related information can be viewed as a benefit or loss, this
understanding could be used to promote health behavior and to increase message
perception (Meyerowitz & Chaiken, 1987; Wilson, Purdon, & Wallston,
1988). However, message framing has a limited effect when applied to receivers
who have just received undesirable information about their condition (Aluver
& Rubin, 1990; Lerman, et al., 1992).
“Professional pedagogy, still alternating between the Middle Ages and modern science, can produce what Henshaw Ward once called the most repellent prose known to man. It takes an iron will to read as much as a page of it. Here is a sample of what is known in some quarters as ‘pedageese’: Realization has grown that the curriculum or the experiences of learners change and improve only as those who are most directly involved examine their goals, improve their understandings and increase their skill in performing the tasks necessary to reach newly defined goals. This places the focus upon teacher, lay citizen, and learner as partners in curricular improvement and as the individuals who must change, if there is to be curriculum change.”
I think there is an idea concealed here somewhere. I think it means: “If we are going to change the curriculum, teacher, parent, and student must all help.” The reader is invited to get out his semantic decoder and check on my translation. Observe there is no technical language in this gem of pedageese, beyond possibly the word “curriculum.” It is just a simple idea heavily oververbalized.”
Chase’s comments add to numerous
studies concluding that research language is too technical (West & Rhoton,
1992; Senkevitch & Roth, 1981) for general audiences. Add to this finding
that 23 percent of the U. S. population has only rudimentary reading and writing
skills, according to the U. S. Department of Education’s National Center for
Education Statistics, and the gap between research and practice becomes more
understandable. The solution, in a perfect world, would be for researchers to
test text for clarity by subjecting sample audiences to multiple choice tests,
questionnaires, and paraphrasing tasks regarding text comprehension.
Time and expense prohibit this form of
testing, which is why many writers rely on formulas (e.g., Fry, Gunning
Readability Formula, Smog, and Flesch-Kincaid) for short-cut “readability”
testing. Focusing on the number of words per sentence and number of syllables
per word, these formulas are based on the theory that shorter sentences and
words create more readable text.
Indeed, studies suggest general
audiences comprehend best with shorter sentences (i.e., up to 25 words per
sentence; ideally 16-word sentences; Smith, 1996). Sentences can be
significantly longer or shorter, but on average should be within the 17- to
25-word range. Sentences over 35 or 40 words probably need to be divided into
two. The occasional short sentence (e.g., 5 words) can be effective, but, in
bulk, cause writing to be choppy and hard to follow. A journalistic
rule-of-thumb rule is to limit each sentence to one idea or fact, then read
aloud the sentence. Voicing the message can reveal whether sentences are too
awkward, confusing, or long.
The drawback to readability formulas is
they do not measure comprehension, grammar, or technical or abstract word use.
The formulas also do not measure comprehension the same. For instance, the
following example rated a 6th grade reading level using the Flesch-Kincaid
formula. The Coleman-Liau formula rated the same writing at a 7.9 grade level,
and the Bormuth formula at 8.9 grade level.
The study is good. People will find it
important.
The scientists write that exercise will
make people happy. That is because it makes people feel good. They feel good
inside and out.
If more people with disabilities
exercise, our nation will be a lot happier.
Next are two examples¾both rated as college-level
reading¾from current daily
newspapers:
A researcher found that more American boys are using steroids and linked the increase to revelations that Mark McGuire used steroids to bulk up his home run-hitting biceps.
Researcher Lloyd Johnston, who has run the federally sponsored annual study for 25 years, said more boys in the eighth, 10th, and 12th grades reported using steroids, and their attitude about the steroids appears to have changed to a belief that they are not harmful.
“As many had feared, we think it likely that Mark McGuire’s reported use of androstenedione in the year in which he set a new home run record affected young boys,” Johnston said. “Surely it gave them the idea that it could make them stronger.”
The study also found that the use of
most illegal drugs, including marijuana, cocaine, heroin, and inhalants,
remained steady and that cigarette smoking remained stable, with a small decline
among eighth-graders.
Drug Use: Teens Hit
Steroids, Associated Press, Brigitte Greenberg, December 19, 1999, Grade
16
***
Don’t throw away the lawnmower yet, but scientists have found a way to stunt the growth of grass and other plants and keep them greener longer by tinkering with a single gene. It could be a dream come true for suburbanites weary of the weekly mowing ritual.
The gene relates production of a steroid hormone that causes plants to grow, much the same way similar steroids work in animals. Scientists have now succeeded in manipulating the seed to create dwarf versions of standard plant species, according to research published today in the journal Proceedings of the National Academy of Sciences.
Stunted Grass May Make
Mowing Lawns Obsolete, Associated Press, December 19, 1999, Grade
13.29
Grade level comprehension doesn’t equal
years of necessary reader education. It simply means the reading level is
sufficient to communicate information. Scoring does not take into account the
amount of numerals (which read as short words); citations to previous research
studies (each of which can add several words per sentence); acronyms; or
abbreviations. Also, not all words and terms can be simplified, because they
would lose their exact meaning (Spiegel, 1985): A “myocardial infarction” is not
the same as a “heart attack.” Formulas, which vary widely, reflect only
superficial aspects of the text and do not address word or sentence meaning, nor
can they factor in typographical design (e.g., large fonts with ample margins
are easier to read than small text bunched together in a sea of gray). However,
formulas do serve as an alerting device for text clarity.
Ultimately, neither oral nor written
discourse comprehension has anything to do with sentence or word length,
according to extensive linguistic and pyscholinguistic data. Rather, comprehension depends on
logical, grammatical, and contextual criteria (Fitzgerald, 1980).
“The difference between The Reader’s Digest and Thoreau, for
example, is not in the length of their sentences or the number of syllables in
their words, but in what they have to say and how well they say it,” said the
inventor of the Flesch-Kincaid formula, D. Rudolph Flesch, who himself pointed
out to fellow journalists: “Readability doesn’t mean blindly following a
formula. It means trying to write every story so that the average newspaper
reader will read, understand and remember it” (Hohenberg, 1973).
Semanticists, reading specialists,
journalists, and other communication experts agree that tedious grammatical
constructions create verbal smog. Passive verb use tops their list of
grammatical pitfalls (Passive verb: The
report was written by the researchers; active verb: The researcher wrote the
report) and
the practice of turning simple verbs
into phrases (e.g., make contact with;
have the effect of; exhibit a tendency to, etc.). Unpruned prepositional
phrases and indiscriminate subordinate clauses also add to profundity padding
with their excessive sentence embedding.
Other grammatical conditions that make processing difficult are
conditionals (e.g., if/then), adverbs and adjectives, negative conditionals
(e.g., except, if not), long strings of nouns, and multiple
negatives (e.g., not uncooperative in
denying) (Welle & Farber, 1981). However, linguistic studies also confirm
that reducing grammatical complexity on the surface often increases complexity
if carried to the extreme (Charrow, 1979). As with readability formulas, writers
must prioritize sentence meaning and intent over rigid grammatical rules.
In general, conversational words lend themselves better to clear writing than formal, multi-syllabic words. Those that exclude are multi-syllabic; unique to a field; foreign, or built on Latin and Greek prefixes, suffixes, and roots (often rearranged to coin new words). Crismore (1982) stated that words based on these two classic languages inflate empty content and are used as an answer when no other answer is readily available. Technical language of a particular trade or field also keeps “outsiders” at bay and perpetuates elitism as do associated abbreviations that create a verbal alphabet soup.
Abstract words do not so much exclude
as they lose readers with their lack of precision. Writers favoring abstract
over concrete language run the risk, too, of rising skepticism in readers who
may feel abstractions impart scientific
meaningfulness to hollow or
questionable statements. Abstractions also encourage imprecise reporting. A
“sizeable reduction” in disability parking space violations takes on different
meanings if the reduction is 10 percent, 40 percent, or 95 percent.
Economist
John Kenneth Galbraith said: “There are no important propositions that
cannot be stated in plain language. . . .The truth is not difficult.
Complexity and obscurity have professional value—they are the academic
equivalents of apprentice-hip rules in the building trades. They exclude
the outsiders, keep down the competition, preserve the image of a
privileged or priestly class.”
Generally, multi-syllabic, foreign,
technical, and abstract words do impede reading comprehension. Yet, in certain
situations, each may be the writer’s best choice and should be used. The
ordinary reader can glide through multi-syllables (if shorter words provide a
break) and process unfamiliar words as long as these words are clearly explained
by definition or context.
Research translators aiming to
communicate clearly need to do more than make text understandable; they must
ensure they are never misunderstood. This article has pointed out general
research translation guidelines to achieve clearer communication.
1. Incorporate the participatory action
model and interactivity into research design to create useful, useable
information. Researchers worldwide have found that
involving end users, sharing findings with local experts before publication, and
discussing results with all interested parties creates useful research. Once
preferred media and indicated level and amount of information are provided,
audiences ideally can be tested for message retention and comprehension.
2. Dissemination practices must clearly show
relevance. Scientific reports, because of their complexity, nature, and
length, often leave readers searching for relevance or benefits. Research
translators need to answer the questions: Are the results easy to understand? Is
the information linked to real life? How will this information benefit readers?
Can I package the information differently (e.g., as part of a larger topic)?
Summarized research information should provide a concise overview of the topic
for both reacquaintance and introduction, purpose, methods, findings,
conclusions, and recommendations (if indicated by original author). Methodology,
often comprising the bulk of scientific reporting, ranks last in typical reader
interest.
3. Research translators should be aware
of the human dynamics of change and information selectivity. Research writers should understand that
people have to be willing to change and their writing should address fears,
resistance, and anxieties. West (1981) postulates that the more information that
individuals have from which to select, the more those individuals will orient
toward information compatible to what they hold true and already accept.
4. Make information accessible. Scientific journals housed in academic libraries, professional conferences, and limited edition print runs for books disseminate to a small percent of the interested audience. The World Wide Web is one solution to the accessibility problem. However, information accessibility incorporates more than geographical location and an expanded audience; it also necessitates ease of comprehension. As Wilson, Purdon, and Wallston (1988) wrote, people have unique mental filters, which require a message sender to adapt the message to the mental filter of his or her audience. Bertrand Russell, British mathematician, philosopher, and clarity aficionado, also addressed comprehension when he said that writers sometimes have to choose between clarity and confusing precision. General media is not the same as a scientific journal or roomful of peers versed in the same or similar fields. The essence of clear writing is rewriting. Revision helps correct weaknesses in organization and clarity. All writing can be pruned for excessive wordiness, or superfluous information.
Each piece of writing, too, should
stand alone and not require extra information to make it understandable. Authors
need to continually question whether their writing is that of the everyday
rather than academic world. Reading sentences aloud and imagining reader
response are both methods to test for audience comprehension.
5. Understand the flexibility of
mechanical rules and formulas. Writers summarizing articles need to
understand how language works and how people comprehend language. Therefore,
communication should be directed to the audience—not above, nor below. Readers
should be comfortable with a publication and not feel as if they were
“outsiders.” Shorter sentences, lack of technical words, and examples that
relate to the reader all make reading research studies more
comfortable.
6. Combine the preciseness of a
scientific abstract with the allure of a press release. Both typically report information on
one page of text and provide readers the opportunity to explore the topic in
greater detail, if desired. (See appendix for examples). Think education and
entertainment rather than inform.
Phrases to Avoid in Lay
Writing
a considerable amount of
much
a considerable number of
many
afford an opportunity
let
a great number of times
often
a majority of
often
a number of
some
accompany
go with
accounted for by the fact that
because
adjacent to
near
apparent
clear
are of the same opinion
agree
as a means of
to
as of this date
today
as to whether
whether
at the conclusion of
after
at the present time
now
by means of
by
component
part
consensus of opinion
consensus
deem
think
due to the fact that
because
echelons
levels
employ
use
endeavor
try
equivalent
equal
evidenced
showed
facilitate
ease, help
for the purpose of
for
give an account of
describe
has the capability of
can
in order to
to
in respect to
about
in the amount of
for
inasmuch as
because
initiate
begin
is defined as
is
it has been reported by Smith
Smith reported
it is apparent that
apparently
it is clear that
clearly
it is often the case that
often
it may, however, be noted that
but
lacked the ability to
could not
majority of
most
make preparations for
prepare
make reference to
refer to
methodology
method
not later than
by
of great theoretical/practical
importance
useful
on account of
because
on no occasion
never
on the grounds that
since
parameters
limits
penultimate
next to last
perform
do
prior to
before
provided that
if
referred to as
called
relative to
about
resultant effect
result
so as to
to
subject matter
subject
subsequent to
after
take into consideration
consider
terminate
end
the great majority of
most
utilize
use
whether or not
whether
with the possible exception of
except
with the result that
so that
Example
1: Bullets
condense information. Research specifics are at end.
This
information originally appeared in a press release by Yale
University.
Disabilities Don’t Raise Insurance Costs
A new survey of human
resource managers has found that companies’ health, life, and disability
insurance costs rarely rise because of hiring employees with disabilities, but
that attitudinal stereotypes about people with disabilities are still pervasive
in the workplace, causing them to be hired less and fired more than workers
without disabilities.
The survey was
conducted by Cornell University’s Program on Employment and Disability and other
research groups. Most HR professionals surveyed also reported
that:
·
Their companies now
have disability management programs and that such programs really help the
companies comply with ADA regulations.
·
The best way to combat
attitudinal stereotypes toward workers with disabilities is through visible
commitment to change by top management and throughout
training.
·
It isn’t difficult to
adapt training and working materials to accommodate employees with
disabilities.
·
A continuing barrier
for employees with disabilities is supervisors’ lack of knowledge about which
workplace accommodations to make for those employees.
Other significant
results:
In general, large and
medium-sized organizations provide accommodations for employees with
disabilities more often than smaller organizations did. Few companies
overall—less than 29 percent—offered such staples as modified training and
testing materials for people with disabilities, and only 34 percent changed
supervisory methods to accommodate employees with disabilities.
Respondents reported
being least familiar with how to accommodate applicants and employees with
visual or auditory impairments. Almost half of the respondents were not familiar
with teletypewriters or relay services; more than half were unfamiliar with
adapting print materials to assist people with vision impairment.
Collaborating with the
Cornell group were researchers with the Society for Human Resource Management
(SHRM), the Lewin Group, and the Washington Business Group on Health. The
four-year grant funding the study was awarded by the U. S. Department of
Education’s National Institute on Disability and Rehabilitation
Research.
About 1,400 randomly
selected members of SHRM in small, medium-size, and large U. S.
organizations were surveyed by telephone. The response rate was 73 percent, with
43 percent of the respondents working at organizations of fewer than 500
employees and 32 percent working at organizations of 2,500 employees or
more.
Susanne Bruyere,
principle investigator with Cornell’s Program on Employment and Disability, says
she hopes the surveys’ results will be a first step in educating
employers.
Example
2: Information
is highlighted with quotes that draw in readers with phrases such as “ticket to
the nursing home,” good news/bad news,” and “raises a red flag.”
This information appeared in a press
release by Cornell University.
Disability
Among Elderly Not Always a One-Way Street: Nearly One-Third Regain Independence
in Activities of Daily Living
A sizable minority of
disabled older people living in the community recover their ability to perform
essential activities of daily living (ADLs), such as bathing, dressing, and
walking, over a two-year period, according to a new study by Yale University
School of Medical researchers.
Their study, published
in the Journal of General Internal Medicine, refutes the popular perceptions
that ADL disability invariably leads to further decline and increasing
dependence. “There is a misperception among the lay public as well as the
medical community about the ability of older person to recover from disability,
than once an older person becomes disabled and dependent, it means a ticket to
the nursing home,” says Thomas Gill, assistant professor of medicine
(geriatrics) at the Yale University School of Medicine. “But our study showed
that a substantial minority regained their functions.”
The Yale researchers
studied 213 residents of New Haven, Conn. All were 72 years of age or older and
disabled in one or more of the ADLs, requiring help from another person to
perform functions such as bathing, dressing, walking, eating, toileting, or
grooming. Participants were followed for up to two years to determine whether
they recovered the ability to perform ADLs independently. Nearly 30 percent of
the people in the study regained ADL independence. However, all participants
were not equally likely to recover. The Yale team found that the strongest
predictor of recovery was age: Participants aged 85 or younger were more than
eight times as likely to regain independent ADL function than those aged 86 and
older.
These findings are
consistent with previous research. But this is the first community-based study
that tried to identify the factors¾besides
age¾that predict recovery
from ADL disability. The group found that other than age, intact cognitive
function (including memory), high mobility, and good nutrition were each
independently associated with ADL recovery. According to Dr. Gill, these factors
may serve as markers of resiliency in the older
population.
This study has some
important implications. “It’s a good news/bad news situation,” says Dr. Gill. It
offers hope for the “young old,” those up to age 85 (and their caregivers) that
once disabled, they will have a high likelihood of recovering independence in
ADL function. Unfortunately, people older than 85 who were disabled are unlikely
to regain their ability to function independently.
“This finding raises a
red flag that the ‘old old’ group needs more aggressive treatment or
rehabilitation,” adds Dr. Gill. “It may be even better to target special
preventive efforts to forestall the onset of ADL disability.” Such strategies
might include treating chronic medical conditions, preventing falls and
increasing daily activity. Other interventions¾to strengthen muscles,
improve balance and gait, provide better nutrition and pay closer attention to
medications¾may also be in
order.
The National Institute
on Aging (NIA) has estimated that $15 billion is spent annually for long-term
care for those not able to remain in the community because of disabilities in
their ADLs. Even a small reduction in the number of people who lose ADL
independence would translate into large health-care savings, Dr. Gill points
out. And this is particularly important because the number of Americans older
than 85 could reach 15.3 million by 2050, a figure five times higher than that
population group today.
Example
3: This
is an abstract from the RTCIL WWW database.
Translating
Self-Determination Concepts Into Practice
Having control over
one’s life is the bedrock of the self-determination concept. Much has been
written about the self-determination concept, but translating that concept has
been challenging.
Supporters often
struggle about choices they consider unwise, especially those concerning health,
safety, community acceptance, and general welfare. They view the self-determination concept
as all-or-nothing and believe that adults with severe disability do not
understand consequences to their actions. This gives rise to overprotection. The
issue should not be whether to honor or disregard choice. Instead it is how to
present information so that the individual can make his or her informed
decisions. However, in situations where the person’s choice would be a health or
safety risk, intervention would be necessary.
Although programs have
made advances from fitting people into preexisting services to emphasizing
personal control, flexibility, and varied lifestyles, they still tend to be
influenced more by their program and policy rules than the individual needs.
One way to eliminate
barriers is for systems to change policies and use a voucher funding system that
gives consumers the power to shop and purchase the services they want. On an
organizational level, service providers can create a climate that encourages
consumers to solve their own problems, build on their opportunities, and
challenge traditions. Other things that service providers can do is
to:
·
Build trust and
provide the stability that encourages shared decision making and willingness to
accept feedback. Because this can be difficult with high staff turnover, foster
personal relationships outside the service system.
·
Know the person by
spending time with the person, finding out his or her likes and dislikes. Ask
about goals, do informal and formal skill assessments, and talk to the person’s
friends and family.
·
Build in opportunities
for daily choice making and introduce new experiences.
·
Adapt the physical
environment to promote independence.
·
Teach
self-determination skills (for example, communication, decision making, problem
solving, personal advocacy).
To help Denise, 38, a
woman with severe cognitive disabilities who had lived in 10 different group
homes, have a home of her own, a service support team spent time with Denise to
determine her likes and dislikes. They asked Denise about her preferences, and
helped her find an apartment, roommate, and part-time clerical job that she
liked. Working with her preferences, they scheduled daily and weekly activities
and incorporated choices in her schedule. To promote independence, they made the
schedules in pictures and color-coded her stove dials. They showed her how to
plan meetings with a picture book agenda and taught her to make her own
schedules. They helped Denise meet people and maintain contact with her friends
and offered encouragement during her good and bad times. After three years,
Denise lived in the same apartment and with the same roommate. She participated
in more community activities and regular meetings with a self-advocacy group.
Her once challenging behavior improved and her self-injury and window breaking
were rare events. When Denise did act out, the staff looked for communication
misinterpretation or to see whether they themselves had been
overbearing.
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